Customer Satisfaction Survey

Please answer all questions, thank you!

1. I was satisfied with PDC Machines, Inc. Sales staff involved with my organization.
2. I was satisfied with the contract / agreement documents for the products / services provided.
3. I was satisfied with the transition from the sales process to the delivery of products and/or services provided by PDC Machines, Inc.
4. I was satisfied with the technical quality of the products and/or services provided.
5. I found the PDC Machines, Inc. staff involved in the delivery of products and/or services provided to be professional.
6. I believe the value of the products and/or services provided exceeds the cost to my organization.
7. I was satisfied with the invoicing / payment process for PDC Machines, Inc. products and/or services.
8. The products and/or services provided met my expectations.
9. I would recommend PDC Machines, Inc. products and services to others.
10. I am willing to provide a reference for other organizations interested in products and services.
11. What did you like most about the products and/or services provided?
12. How could PDC Machines, Inc. improve the products and/or services provided?
13. Additional Comments:
14. Would you like someone from PDC Machines, Inc. to contact you regarding your satisfaction / dissatisfaction with the products and/or services provided?
Name:
Company:
Title:
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Thank you for being a valued PDC Machines customer and for completing this survey!